Calgary Co-op is excited to announce the new personalized Me-wards program exclusively for our members and it’s as simple as Load, Shop, Save.
Load, Shop, Save makes it easier and more convenient to redeem your Me-wards offers in a unique digital program exclusively for our members. Members can receive personalized Me-wards offers for the food centre, gas station and convenience stores and wine, spirits and beer locations.
The personalized Me-wards program allows Calgary Co-op members to select the products they like and load offers into their digital Me-wallet which seamlessly attaches to their membership number.
Members don’t have to remember their offers or click on an app at the cashier to get the best deals… the offers will be attached to their membership number.
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Load - Clip the offer you want, and they'll be loaded to your membership card. |
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Shop - Provide your membership number at the check out when you shop at your local Calgary Co-op Wine Spirits Beer location. |
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Save - Your Me-wards savings will automatically be applied to your bill. |
How do I sign-up for Me-wards and my personalized offers?
That’s it! Now you can access your personalized offers by:
I already receive e-mail offers. Do I have to sign up again?
Yes, you will need to complete a one-time only sign-up process at mycalgarycoop.com. Make sure you 'link’ your membership number in your profile to receive personalized offers (see below in this FAQ for more information about this!). Don’t forget to review all your personalized offers and clip the ones you are interested in.
Can I link two different email addresses to a single membership number? Can both my partner and I receive offers?
Yes, you can!
Multiple individuals can set-up their own profiles (including your email address) and associate to the same membership number. Then, each of those people will receive weekly emails and have access to their own Me-wallet with offers to clip and redeem.
Once you sign-up, you will be asked to link your membership number in your profile.
Can I use the same sign-in credentials for Me-wards offers and online shopping?
Yes! You can use the same sign-in credentials for Me-wards offers and online shopping.
I’m getting Calgary Co-op emails to more than one email address. How do I get it only once?
If you don’t want to receive Calgary Co-op emails for a specific email address, follow the unsubscribe link at the bottom of that email.
I used to get emails from Calgary Co-op but am not getting them anymore. What’s wrong?
Make sure to go to mycalgarycoop.com and ensure you have signed up and linked your membership number.
How do I update my preferences or unsubscribe?
There are 2 ways:
1) Click on the appropriate link in your email
2) Sign in to mycalgarycoop.com, and go to “My Profile” in the top banner
How do I view and redeem my personalized offers for food and liquor?
To view and redeem your offers, please follow these simple steps:
1. You will need to first sign up/ sign in at mycalgarycoop.com
2. Once signed in, you can view your offers by scrolling down the page to 'My Offers'.
3. Click the box for the offers you want to view (Food and Gas Station Offers OR Wine Spirits Beer Offers)
4. Once in, you can view all the valid offers and ‘clip’ the ones you are interested in. These offers will load automatically to your Me-wallet and attach to your membership number.
5. Then, when you shop in-store, and mention your member number to the cashier, your clipped offers will automatically be applied to your bill. You will see your savings on your receipt as “DC” (short for “Digital Coupon”). No need to show your phone anymore!
How do I view and redeem my personalized offers for offers at the gas station?
Our gas stations and convenience stores use a different point of sale (POS) system. Therefore, fuel and carwash coupons will need to be presented to the cashier at the gas stations for redemption. To do this, you will have to show the offer before you fill-up or make your purchase. To make this easy, if you are accessing the site from your mobile device, after you clip the offer, you can simply take a screen capture of the offer so its easy to access through your photos when you are in the gas station!
How often will new offers be available?
New Food and Gas Station offers will be available every Wednesday and new liquor offers will be available each Thursday. All offers will be valid for a minimum of 7 days. So, check back often!
How often can I use the same offer?
Each offer (except offers on meat items) will be set up for a maximum two items per transaction (i.e. 2 containers of yogurt in the same transaction) and two redemptions per membership number (i.e. two different transactions during the time offers are valid). Meat offers will be for one-time use only and only one item per transaction.
I can see my food offers but can’t see my liquor offers. What am I doing wrong?
Due to AGLC regulations, your Food and Gas Station offers and liquor offers need to appear on separate pages. Therefore, when you open you Me-wallet from mycalgarycoop.com, each set of offers will open in its own tab in your browser.
For computers/ laptops - click on the tab at the top of your screen “My Calgary Co-op - Main” then click on the “Wine Spirit Beer Offers” box.
For cell phones/ tablets, they will open in separate browsers so you will need to switch between the pages.
· On iPhone using Safari: click the overlapping boxes icon on the bottom right of your browser to flip between Me-wallet tabs.
· On Android phone using Chrome: click the rounded square icon with the number inside on the bottom right of your browser window.
Can I use my Me-wards offers on my WSB online purchases?
Not yet, but we are working on it! Currently, Me-ward offers on specific products are only redeemable in-store.
On my receipt, where do my redeemed offers appear?
On your receipt, for any redeemed offers, you will see a line starting with ‘DC’ and the appropriate discount. ‘DC’ stands for Digital Coupon.
I clipped a coupon, but the discount didn’t come off my bill. What do I do?
Next time you are in the Food Centre, please take your receipt to Customer Service. They will be able to resolve the issue for you.
Can I access my personalized offers through the Calgary Co-op apps?
Yes, you can. Download the Calgary Co-op App from your App Store.
How many emails will I get from you?
Based on your preferences, you will receive a few emails per week (food and gas station offers on Wednesday’s and wine, spirits & beer offers on Thursday’s). And occasionally, we will send additional targeted savings offers just for you.
What will my emails look like?
Weekly emails will continue to be sent to you based on your preferences for each line of business (Food, Gas Stations and Liquor). However, instead of offers included in the email, there will be a link to your new personalized Me-wards offers. The rest of the email will appear similar with Make It Tonight section at the top followed by feature stories and a link to the flyer at the bottom.
I don’t have a smartphone. Can I still redeem these offers?
Absolutely!
You can access your personalized offers through your computer or laptop by signing into mycalgarycoop.com
Once you review and clip food and/ or liquor offers, they will be loaded to your Me-wallet and automatically be redeemed when you provide your membership number at the till for grocery and liquor purchases. There is no need to show offers on your phone anymore!
For gas station offers, you will need to print the offers and present to cashier at the gas station.
To print, you will need to first sign up or sign in to mycalgarycoop.com and scroll down the page to ‘My Offers’. From there, you can review all your offers, clip the ones you are interested in and print (look for the icon in the top right corner). Be sure to present to the cashier prior to purchasing.
Can I print my personalized offers?
Yes, you can, but if you’ve clipped your offers, you won’t need to show anything to the cashier for your food and liquor items.
However, if you want to print, please sign-in to mycalgarycoop.com and view/ clip your offers. Then, simply navigate to “My e-wallet” with all your clipped offers and press on the print icon in the top right corner. Then, present these to the cashier.
What about people who don’t have computers or phones?
We will continue to offer weekly sales, in-store specials and the annual member refund to all Calgary Co-op members.
How do I purchase a Calgary Co-op membership?
For only $1, you can take advantage of all the benefits of a Calgary Co-op membership. You can go in-store (at Customer Service) or purchase online through The Calgary Co-op Community – look for this link!
I need more help. Where do I go?
Once signed in to mycalgarycoop.com, please fill in the Contact Form. Or email memberengagement@calgarycoop.com
